Document Retrieval Solutions

Client Need

Incorrect and incomplete records plagued a large lender in processing their consumer loan and lease documents. Attempts to manually research and perfect the files resulted in duplicated efforts and increasing costs. The client was concerned about outsourcing this service because they wanted a solution that would complement their proprietary system. The goal was to streamline production and processing operations by reducing the need for data downloads and bulk data processing, while increasing accuracy through a defined process workflow.

Solution

A custom data capture solution enabled this client to integrate property data into their operational systems, without the worry of platform-specific compatibility issues. Data delivery was immediate and provided a simple approach to populate the client’s Loan Origination System.

Results

8,500 total searches were completed in less than four days. The client received accurate information to process loans, and developed an efficient operational process that minimized human intervention, and significantly reduced cost.